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From Region 2 South Healthcare Coalition: Joint Statement by SE Michigan Hospitals and Public Health Departments on COVID-19

  • Category: News, Newsroom
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  • Written By: Garden City Hospital


Contact: Eileen McNeil


Region 2 South Healthcare Coalition

Joint Statement by SE Michigan Hospitals and Public Health Departments on COVID-19

DETROIT, MICH – March 20, 2020 – Southeast Michigan’s hospitals and public health departments are sharing guidance to residents as COVID-19 continues to spread across Michigan, making life difficult for many and creating uncertainty about everyone’s health and safety. Testing kits have been in short supply, which is adding to the difficulty. The region’s hospitals and public health departments want to assure residents that in the coming weeks there will be more capability and capacity to increase testing.

In the interim, the hospitals and public health departments would like to provide the following guidelines:

If you are feeling sick, please stay home and call your primary care doctor or local hospital hotline (see list below)

If you have a fever and a cough AND are experiencing any of the following go immediately to the emergency department or call 911 for EMS:

  • Difficulty breathing
  • Confusion
  • Weakness
  • Chest pain

If you have a cough and no fever or are concerned that you may have been exposed to someone who has been diagnosed with COVID-19:

  • Contact your primary care physician by phone (don’t go unannounced) or
  • Seek a telemedicine evaluation or
  • Visit an urgent care center or
  • Contact a regional hotline or
  • Visit a drive-through screening site

If you have a cough WITHOUT difficulty breathing AND no chronic medical conditions*

  • Drink fluids
  • Take over the counter remedies for fever and mild discomfort (e.g., Tylenol)
  • Stay at home and try and stay at least six feet away from others without symptoms

*Chronic medical conditions include: diabetes, congestive heart failure, chronic obstructive pulmonary disease, cancer or heart disease.

Hospital Emergency Rooms are still open for emergency medical care. For all other ambulatory care or office appointments, please call the location to get up-to-date information on hours and scheduling an appointment

There will be continued updates to the public with additional regional resources as they become available. Below are the current Hospital and Public Health Hotlines and Screening/Triage Sites.

Southeast MI Hospital and Public Health HOTLINES and SCREENING SITES(as of 3-21-20):


Hotline: 833-981-0738. visit our website:

Triage Areas:

  • Ascension Michigan ministries have established COVID-19 triage areas near all emergency departments. This includes: Ascension Macomb-Oakland, Warren Campus, Ascension Macomb-Oakland in Madison Heights, Ascension St. John Hospital, Ascension River District, Ascension Providence Rochester Hospital, Ascension Providence Novi Hospital and Ascension Providence Southfield Hospital.


Hotline: 1-800-592-4784,

Curbside Screening Sites:

  • Dearborn, Royal Oak, Troy: 6 a.m. - 2 a.m.
  • Grosse Pointe, Farmington Hills, Taylor, Trenton and Wayne

Hours are 10 a.m. - 10 p.m.


Hotline: 1-888-DMC-3370 5 p.m. to 8 a. m. Seven days a week


Hotline: 313-874-1055 8 a.m. – 5 p.m. Monday-Friday

Screening Site: Henry Ford Allegiance Health, 8 a.m. – 8 p.m. Monday – Sunday.

  • Location is on the surface lot of One Jackson Square, 100 E. Michigan Avenue in Jackson. One person one vehicle being tested. People are required to call 313.874.7500 to schedule an appointment at the screening site. This is only for people who have symptoms of fever, dry cough and shortness of breath.


Screening Site:

  • Drive-up screening tent 7 a.m. - 7 p.m. for patients already experiencing symptoms (cough, fever, shortness of breath)
  • Do not need appointment but will be seen in the order of arrival



Hotline: 1-833-247-1258

Screening Sites:

  • St. Joseph Mercy Ann Arbor
    • Walk-in tents available for drop-in screening, 11a.m. - 11 p.m.,

Hours subject to change

  • St. Mary Mercy Livonia,
    • Drive up screening, 10 am-6 pm hours subject to change


Hotline: 313-876-4000 Open 24/7

Dedicated email address:


Hotline: 734-287-7870, Monday through Friday, 8 a.m. to 5 p.m.

2-1-1 for information 24-hour, 7-days a week.


Nurse on Call: (800) 848-5533

Helpline (non-medical issues): (248) 858-1000


COVID-19 Helpline 586-463-3750 8:30 a.m. – 5:00 p.m. 7-days a week


COVID-19 Informational Hotline 810- 966-4163
Email: General COVID-19 Questions

NOTE: These recommendations are a joint effort from the following hospitals and health departments who are served by the Region 2 South and Region 2 North Health Care Coalitions including:

Ascension Southeast Michigan Hospitals

Beaumont Health

Detroit Medical Center

Henry Ford Health System

Mc Claren Health Care System

Prime Healthcare Garden City Hospital

St. Joseph Mercy Health System

Michigan Medicine

Detroit Health Department

Macomb County Health Department

Monroe County Health Department

Oakland County Health Department

St. Clair County Health Department

Washtenaw County Health Department

Wayne County Health Department


The Region 2 South Healthcare Coalition (R2S) serves the southeast counties of Wayne, Washtenaw and Monroe. The Region 2 North Health Care Coalition serves the counties of Oakland, Macomb and St. Clair Counties. Together they serve the most populous region of the state including 7 public health departments and 60 hospitals and health systems. The coalitions, created and funded by the state and federal government in 2002, work with their healthcare partners to deliver coordinated and effective response strategies during healthcare emergencies - sharing incident and emergency response information. They also plan and coordinate resources among all the providers in tandem with the state MDHHS – this includes hospital bed tracking and coordination of emergency pharmaceuticals, equipment and supplies throughout the region.